Terms of service


Terms of Service

By accessing and using this website, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, and contributors of content.

General Conditions

Lavender & Lenay reserves the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service or products without written permission.

Products & Services

All products are made in small batches and subject to availability. We reserve the right to modify or discontinue products at any time without notice. Product descriptions and pricing are subject to change at our sole discretion.

Accuracy of Information

We strive to provide accurate product descriptions, pricing, and availability. However, we do not guarantee that all information on this site is error-free. We reserve the right to correct errors or omissions at any time.

Orders & Payments

By placing an order, you agree that:

  • You are legally authorized to use the payment method provided

  • All billing and shipping information is accurate

  • Orders may be canceled at our discretion if fraud or misuse is suspected

Payment processing is handled securely through Shopify and its approved payment providers.

Shipping & Risk of Loss

Once an order has been shipped, responsibility transfers to the customer. Lavender & Lenay is not responsible for delays, loss, or damage caused by shipping carriers.

Allergens & Use Disclaimer

Products are made in a kitchen that may process common allergens. Lavender & Lenay is not responsible for allergic reactions or misuse of products. Customers assume all responsibility for consumption.

Intellectual Property

All content on this site—including text, images, logos, and branding—is the property of Lavender & Lenay and may not be used without permission.

Limitation of Liability

Lavender & Lenay shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These Terms of Service are governed by the laws of the United States and the state in which Lavender & Lenay operates.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the site constitutes acceptance of those changes.

Contact Information

For questions regarding these Terms, please contact us at lavandlenay.contact@gmail.com